Wynsors shoes stays a step ahead with AGR’s forecasting

Wynsors shoes, known for quality footwear, operates 47 stores and manages approximately 30 additional concessions. With a robust online presence complementing their physical stores, Wynsors Shoes serves a diverse customer base. To maintain efficient operations and ensure customer satisfaction, Wynsors Shoes utilizes AGR for replenishment and forecasting. Nick Green, Stock Control/E-commerce Manager at Wynsors, breaks down how AGR has helped Wynsors manage their complex supply chain.

Supply Chain Challenge

Wynsors Shoes has established itself as a prominent player in the footwear retail industry, known for offering a wide range of styles and sizes to meet varying customer preferences. Operating both e-commerce and brick-and-mortar stores, the company handles a complex supply chain that demands precise inventory management. To streamline these operations, Wynsors Shoes transitioned from a legacy system to AGR in 2017.

ERP integration

AGR integrated with Wynsors new ERP without an issue.

Dependable solution

AGR’s system and people do what they promise.

AGR's people

AGR was professional and approachable from first contact to final implementation. The ongoing support has been really good.

The results

Since implementing AGR, Wynsors shoes has experienced several benefits:

AGR has streamlined replenishment processes, running overnight calculations that save time and reduce manual intervention.

The system’s algorithms optimize the distribution of sizes and styles, ensuring that the right stock is in the right place at the right time.

AGR’s ability to adapt to Wynsors shoes’ unique requirements, such as managing pre-packs and bulk orders, has enhanced inventory accuracy and reduced stockouts.

AGR’s support team has been responsive and helpful, addressing any issues promptly and effectively.

“The way they showed the system was great! You know . . . it could do what we wanted it to do.”

Supply Chain Challenge

The supply chain at Wynsors shoes revolves around a central warehouse that handles all stock, both for physical stores and online orders. Weekly deliveries are made to stores using the company’s own transport system. The primary challenges in their supply chain include:

Inventory Optimization: Managing stock levels for different sizes and styles across multiple locations is complex.
Long lead times: Managing stock levels for different sizes and styles across multiple locations is complex.
Global supply chain disruptions: Delays in container deliveries and other logistical issues can affect inventory availability and costs.

The complexity increased with the need to balance inventory across multiple channels, including retail stores, e-commerce platforms, and B2B operations. The lack of a streamlined system often resulted in inefficiencies, impacting customer satisfaction and operational costs.

Need for AGR

Wynsors shoes selected AGR for several reasons:

Integration capability: AGR’s ability to integrate with their new ERP system was a key factor.
Functionality and reliability: AGR demonstrated that it could effectively manage replenishment and forecasting needs.
Positive vendor Interaction: The professionalism and expertise of AGR’s team, particularly during initial discussions and demonstrations, reassured Wynsors shoes of their decision.