Nespresso Iceland, a part of the global leader in coffee products, faced challenges in maintaining optimal stock levels across its various outlets. To address these challenges, Nespresso Iceland partnered with AGR, a company specializing in advanced inventory management solutions. Þorvaldur, Nespresso Iceland’s Head of IT and Product Management, and Arna, AGR user and Data Analyst at Nespresso Iceland, shared their experiences with AGR from implementation to expansion.
Background
Nespresso, a subsidiary of Nestlé, has established itself as a leader in coffee capsules, machines and accessories. Operating globally, Nespresso delivers a unique coffee experience through its extensive product line and is a premier brand in the coffee industry. In Iceland, Nespresso's operations include B2B, retail and e-commerce channels, which require meticulous coordination and management to ensure a seamless customer experience.